Q: Why should I move my site? What does website migration entail?
A: When your present web hosting provider can no longer fulfill the necessities of your website, or when you suffer from constant network downtime, or if you have to wait for hours for the customer care team to respond back to you, it may be a clever idea to change your hosting provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your new provider. At XL Web Hosting, we understand that this can often be difficult and time–consuming. This is the reason why we’ll accomplish all that for you for free!Our qualified technical staff reps will move your site content from your current hosting provider to us. Our techs have lots of experience with website migration and are able to handle anything – from a typical WordPress–powered blog or Joomla™ web site, to a highly complex, custom–made app.
Q: Just how long will the website migration procedure take?
A: There are plenty of variables to consider – the overall number of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Having said that, we do try to carry out all website migrations in a 48–hour time frame. Smaller–sized web sites are transferred faster – typically within 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: We do not gather any private info. We’ll need, though, the login information for your old web hosting account along with the name of the web site that you wish to transfer.
Q: My present web hosting account has sensitive data inside. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the migration is over, we will make sure that everything is working correctly and that the integrity of your content is not compromised before informing you that the transfer is finished. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to update your DNS resource records.
Q: Will my old web hosting provider have to do anything?
A: Nope. We will never touch base with your web hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it make any difference what platform my current provider is using?
A: Yeah. We support all standard Linux–driven hosting platforms. We don’t support Windows–driven web hosting platforms, as we don’t offer Windows web hosting services ourselves.We also don’t support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.