A lot of persons who start using their 1st hosting account, or change companies, usually have enquiries with respect to how given things are performed or bump into obstacles when setting up various things such as emails, site settings, etc. Because of this, many hosting providers have prepared documentation with standard questions and problems so as to help their clients receive info quickly and seamlessly. Consequently, the customer support team representatives can devote more time to real issues that particular customers may be facing, as the solution for the minor things will be available on the World Wide Web and customers can easily deal with them without having to touch base with the support team. Having elaborate documentation is exceptionally important, especially for new customers without any prior experience, as the web hosting service involves heaps of functions and many people can become baffled about what action to take. A good information repository can both help you accomplish the procedures that you want and learn how the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we are offering include an in-depth knowledge base where you can find all you may ever need to know in regards to your web hosting account. Regardless of whether you’d like to create a brand new database, to forward a domain using an .htaccess config file or to create an e-mail address on your desktop PC or telephone, you can just read our step-by-step help articles and all the information that you require will be there. When you go to a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that you can access through it. If you prefer to see the complete article archive and get familiar with all the functions that Hepsia is offering, or only to read general information about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost best to encompass any issue that you could possibly experience, but if you don’t find the info that you are searching for, you can always get in touch with us, as our help desk team representatives are available 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with an elaborate article archive where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we’ve gathered from our clients through the years and, as a consequence, our articles touch upon particular problems that you could stumble upon and suggest the most effective means of rectifying them, for instance receiving a 500 Internal Server Error message or being unable to send e-mail messages from your desktop computer even though you have the correct SMTP server settings. The articles are available in every Control Panel section and you can consult them at any given moment. They can help you boost your knowledge not only about our services, but also about the web hosting realm as a whole, as they feature exhaustive guidelines and general information such as what cron jobs or file access permissions are.