Installation and Troubleshooting
Learn more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
When you get your own hosting server, you shall have more liberty in regards to what you could install and run when compared with a shared web hosting account. With a shared service, you've got access only to your own account, therefore you're not able to install server-side software. While this is not a predicament for the majority of script-driven applications, there are a few which have particular requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you'll not have any problems to run the hosting server, but if you do not, you may simply not have the knowledge to handle everything and use the script apps that you want. If that's the case, you could use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and assist you with any difficulties that you might face.
Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any of the Linux dedicated web hosting which we offer at any time that you need it. If you need any custom work from our admins just after your web server is set up, you can acquire the upgrade during the server signup procedure, or when you need something to be executed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our administrators on your hosting server, so if you come across any problems to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.