Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help section included in our Hosting Control Panel. It features an extensive knowledgebase with frequently asked questions and comprehensive educational articles written by our well–trained customer support team.

  • Top quality support service

  • How–To Video Clips

  • If you want to watch how a task is carried out or how a problem is taken care of, rather than just reading about it, examine our compilation of instructional video tutorials. They cover plenty of different topics and will help you quickly learn how to work with the Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer care service with a one–hour response guarantee. A group of accomplished technical support engineers will be available to you to attend to all the queries that you could possibly have. During non–busy times, a reply will be given within just 20 minutes.