Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all our Linux web hosting packages, which means each individual support question you post is going to be answered to within 1 hour maximum. Our support crew members have been trained to easily deal with any issue and to offer you prompt advice on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a group of professional technicians who are ready to reply to your issue quickly. It is easy to speak with the tech support staff by opening a technical support ticket from your Hosting Control Panel or by submitting us an email message. On working days, you may as well call us on the telephone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your sites within the Control Panel, you are able to always click the Help control key and locate your problem in the set of articles or blog posts that will pop up. We have as well turned almost all posts into movies. The collection of movies will come up if you pick the Videos press button located in the top right angle.